Return Policy Please note that we only accept returns and exchanges of items based on the following requirements: For returns to be valid, items purchased must be mailed back within 7 days of receipt (14 days for international customers). All additional shipping fees must be paid by the customers. Returns and exchange are allowed, providing that all items to be returned are in good condition, unused and not damaged. Return of sale items are not allowed and all items purchased via our online store, can only be returned online. Note: All returns are final. Level Life has the right to decline returns if above requirements are not met.